Shipping policy
Order Processing
All orders are processed within 1–3 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive a notification when your order has shipped.
During periods of high order volume, processing times may be slightly delayed. We appreciate your patience and understanding.
Shipping Rates & Delivery Estimates
Shipping charges for your order will be calculated and displayed at checkout.
Estimated delivery times:
- Standard Shipping: 3–7 business days
- Expedited Shipping: 1–3 business days (if available)
- International Shipping: 7–21 business days
Delivery times are estimates and are not guaranteed.
Shipping Carriers
We use trusted shipping carriers to deliver orders safely and efficiently. Carrier selection may vary depending on destination and shipping method chosen.
Order Tracking
Once your order has shipped, you will receive a shipping confirmation email containing tracking information, if available.
Delayed, Lost, or Damaged Packages
While we strive to ensure timely delivery, we are not responsible for delays caused by shipping carriers, weather conditions, customs processing, or other factors beyond our control.
If your package is lost or arrives damaged, please contact us within 7 days of delivery so we can assist in resolving the issue.
Incorrect Shipping Information
Please ensure your shipping address is accurate before placing your order. We are not responsible for orders shipped to incorrect addresses provided by customers.
Contact Us
If you have any questions regarding shipping or your order status, please contact us at:
Email: zach@grbacademy.com